SmartStops.net Privacy Policy
At SmartStops.net we recognize that privacy is important. This Policy applies to
all of the products, services and websites offered by AccioNet LLC, subsidiaries
or affiliated companies (collectively, AccioNet "services"). In addition, where
more detailed information is needed to explain our privacy practices, we post separate
privacy notices to describe how particular services process personal information,
which are accessible from the navigation bar to the left of this notice.
SmartStops.net adheres to the US safe harbor privacy principles of Notice, Choice,
Onward Transfer, Security, Data Integrity, Access and Enforcement.
If you have any questions about this Policy, please feel free to contact us through
our website.
Information we collect and how we use it:
We offer a number of services that do not require you to register for an account
or provide any personal information to us, such as our Free Daily SmartStops (which
only requires e-mail address). In order to provide our full range of services, we
may collect the following types of information:
- Information you provide - When you sign up for a SmartStops.net Account or other
SmartStops.net service or promotion that requires registration, we ask you for personal
information (such as your name, email address and an account password). For certain
services, such as our advertising programs, we also request credit card or other
payment account information which we maintain in encrypted form on secure servers.
We may combine the information you submit under your account with information from
other SmartStops.net services or third parties in order to provide you with a better
experience and to improve the quality of our services. For certain services, we
may give you the opportunity to opt out of combining such information.
- SmartStops.net cookies - When you visit SmartStops.net, we send one or more cookies
- a small file containing a string of characters - to your computer that uniquely
identifies your browser. We use cookies to improve the quality of our service by
storing user preferences and tracking user trends, such as how people search. Most
browsers are initially set up to accept cookies, but you can reset your browser
to refuse all cookies or to indicate when a cookie is being sent. However, some
SmartStops.net features and services may not function properly if your cookies are
disabled.
- Log information - When you use SmartStops.net services, our servers automatically
record information that your browser sends whenever you visit a website. These server
logs may include information such as your web request, Internet Protocol address,
browser type, browser language, the date and time of your request and one or more
cookies that may uniquely identify your browser.
- User communications - When you send email or other communication to SmartStops.net,
we may retain those communications in order to process your inquiries, respond to
your requests and improve our services.
- Affiliated sites - We offer some of our services in connection with other web
sites.
Personal information that you provide to those sites may be sent to SmartStops.net
in order to deliver the service. We process such information in accordance with
this Policy. The affiliated sites may have different privacy practices and we encourage
you to read their privacy policies.
- Links - SmartStops.net may present links in a format that enables us to keep track
of whether these links have been followed. We use this information to improve the
quality of our search technology, customized content and advertising.
- Other sites - This Privacy Policy applies to web sites and services that are owned
and operated by SmartStops.net. We do not exercise control over the sites displayed
as search results or links from within our various services. These other sites may
place their own cookies or other files on your computer, collect data or solicit
personal information from you.
SmartStops.net only processes personal information for the purposes described in
the applicable Privacy Policy and/or privacy notice for specific services. In addition
to the above, such purposes include:
- Providing our products and services to users, including the display of customized
content and advertising;
- Auditing, research and analysis in order to maintain, protect and improve our
services;
- Ensuring the technical functioning of our network; and
- Developing new services.
SMARTSTOPS.NET processes personal information on our servers in the United States
of America We may process personal information to provide our own services. In some
cases, we may process personal information on behalf of and according to the instructions
of a third party, such as our advertising partners.
Choices for personal information
When you sign up for a particular service that requires registration, we ask you
to provide personal information. If we use this information in a manner different
than the purpose for which it was collected, then we will ask for your consent prior
to such use.
If we propose to use personal information for any purposes other than those described
in this Policy and/or in the specific service notices, we will offer you an effective
way to opt out of the use of personal information for those other purposes. We will
not collect or use sensitive information for purposes other than those described
in this Policy and/or in the specific service notices, unless we have obtained your
prior consent.
You can decline to submit personal information to any of our services, in which
case SmartStops.net may not be able to provide those services to you.
Information sharing
SmartStops.net only shares personal information with other companies or individuals
outside of SmartStops.net in the following limited circumstances:
- We have your consent. We require opt-in consent for the sharing of any sensitive
personal information.
- We provide such information to our subsidiaries, affiliated companies or other
trusted businesses or persons for the purpose of processing personal information
on our behalf. We require that these parties agree to process such information based
on our instructions and in compliance with this Policy and any other appropriate
confidentiality and security measures.
- We have a good faith belief that access, use, preservation or disclosure of such
information is reasonably necessary to (a) satisfy any applicable law, regulation,
legal process or enforceable governmental request, (b) enforce applicable
Terms & Conditions , including investigation of potential violations thereof,
(c) detect, prevent, or otherwise address fraud, security or technical issues, or (d)
protect against imminent harm to the rights, property or safety of SmartStops.net, its
users or the public as required or permitted by law.
If SmartStops.net becomes involved in a merger, acquisition, or any form of sale
of some or all of its assets, we will provide notice before personal information
is transferred and becomes subject to a different privacy policy.
We may share with third parties certain pieces of aggregated, non-personal information,
such as the number of users who searched for a particular term, or how many users
clicked on a particular advertisement. Such information does not identify you individually.
Please contact us at the address below for any additional questions about the management
or use of personal data.
Information security
We take appropriate security measures to protect against unauthorized access to
or unauthorized alteration, disclosure or destruction of data. These include internal
reviews of our data collection, storage and processing practices and security measures,
as well as physical security measures to guard against unauthorized access to systems
where we store personal data.
We restrict access to personal information to SmartStops.net employees, contractors
and agents who need to know that information in order to operate, develop or improve
our services. These individuals are bound by confidentiality obligations and may
be subject to discipline, including termination and criminal prosecution, if they
fail to meet these obligations.
Data integrity
SmartStops.net processes personal information only for the purposes for which it
was collected and in accordance with this Policy or any applicable service-specific
privacy notice. We review our data collection, storage and processing practices
to ensure that we only collect, store and process the personal information needed
to provide or improve our services. We take reasonable steps to ensure that the
personal information we process is accurate, complete, and current, but we depend
on our users to update or correct their personal information whenever necessary.
Accessing and updating personal information
When you use SmartStops.net services, we make good faith efforts to provide you
with access to your personal information and either to correct this data if it is
inaccurate or to delete such data at your request if it is not otherwise required
to be retained by law or for legitimate business purposes. We ask individual users
to identify themselves and the information requested to be accessed, corrected or
removed before processing such requests, and we may decline to process requests
that are unreasonably repetitive or systematic, require disproportionate technical
effort, jeopardize the privacy of others, or would be extremely impractical (for
instance, requests concerning information residing on backup tapes), or for which
access is not otherwise required. In any case where we provide information access
and correction, we perform this service free of charge, except if doing so would
require a disproportionate effort.
Enforcement
SmartStops.net regularly reviews its compliance with this Policy. Please feel free
to direct any questions or concerns regarding this Policy or SmartStops.net's treatment
of personal information by contacting us through our website. When we receive formal
written complaints at this address, it is SmartStops.net's policy to contact the
complaining user regarding his or her concerns. We will cooperate with the appropriate
regulatory authorities, including local data protection authorities, to resolve
any complaints regarding the transfer of personal data that cannot be resolved between
SmartStops.net and an individual.
Changes to this policy
Please note that this Privacy Policy may change from time to time. We will not reduce
your rights under this Policy without your explicit consent, and we expect most
such changes will be minor. Regardless, we will post any Policy changes on this
page and, if the changes are significant, we will provide a more prominent notice
(including, for certain services, email notification of Policy changes). Each version
of this Policy will be identified at the top of the page by its effective date,
and we will also keep prior versions of this Privacy Policy in an archive for your
review upon request.
If you have any additional questions or concerns about this Policy, please feel
free to contact us any time at
support@accionet.org.
January 1, 2008